dubaislot Platform Privacy Notice

This page describes what we collect when you use dubaislot and how we keep that data protected. We understand that your privacy matters, whether you're placing a bet on Liga 1 football in Jakarta, joining a live baccarat table, or funding your account through DANA. Our commitment is straightforward: we collect only what we need, we tell you how we use it, and we keep it secure.

We at dubaislot operate an online sportsbook and live-dealer platform where account holders can wager on football tournaments, live casino tables, and slot games across jurisdictions where local law permits. To make that work, we need to verify who you are, process your payments, and track your transactions. This notice explains exactly what information we gather and how we manage it.

When you create an account or deposit funds through payment partners like e-wallet or mobile banking, you're sharing data with us. We take that responsibility seriously. Our servers may sit outside your jurisdiction, but our data practices follow applicable privacy standards and our own internal safeguards.

What we collect on dubaislot

We collect information in three main categories. First, your identity and contact details: your name, email address, phone number, date of birth, and national ID number (for account verification). We ask for these during account opening so we can comply with know-your-customer rules and ensure you're the account holder.

Second, your payment information. When you deposit using DANA, e-wallet, mobile banking, local payment, or bank transfers (online payment, e-wallet, mobile banking, local payment), we record your transaction ID, the amount, the timestamp, and the payment method. We do not store your full card number or wallet password—payment processors handle that. For withdrawals, we record which payment method you've nominated and whether the transaction succeeded.

Third, your gameplay and device data. We log which games you play, your wager amounts, settlement results, and the dates and times of those activities. We also record your IP address, browser type, device model, and operating system to detect fraud and improve our platform. Cookies and similar tracking technologies help us remember your preferences and keep your session active.

How we use your data

We use your identity information to verify your account, comply with local regulations, and prevent fraud. Payment information helps us process deposits and withdrawals and reconcile your account balance. Gameplay logs help us detect suspicious patterns, resolve disputes, and improve our live-dealer studios and slot selection. Device data helps us troubleshoot technical problems and optimize the app for Android and iOS users.

Who we share your data with

We share essential information with payment processors—online payment, e-wallet, mobile banking, and our banking partners—to execute your transactions. We may share fraud-detection signals with third-party risk vendors who help us spot suspicious activity. We do not sell your data to marketers or data brokers. If local authorities request information, we comply with legal process, though we notify you wherever the law allows.

Your rights and our commitments

We at dubaislot commit to storing your data only as long as necessary. Account information stays with us for at least five years after your last activity (for regulatory reasons). Payment records are kept to reconcile historical bets and withdrawals. Once you close your account, we retain the minimum required for tax and anti-fraud purposes.

You have rights over your data. You can request a copy of what we hold about you, ask us to correct inaccuracies, and request deletion where local law requires it. We will process such requests within thirty days. If you believe we've mishandled your data, you can lodge a complaint with your local privacy authority.

Our live-dealer studios and sportsbook operate across time zones, so your data may be processed in multiple countries. We use encryption and access controls to protect it. Our customer support team can answer questions about your data—contact us via live chat on the dubaislot platform or email our privacy officer. We keep this notice updated as our services evolve, so check back periodically for changes.